| Diploma in Network Administration |
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Network Cable type |
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• 10BASE-T and 10BASE-FL
• 100BASE-TX and 100BASE-FX
• 1000BASE-T, 1000BASE-CX, 1000BASE-SX and 1000BASE-LX
• 10 GBASE-SR, 10 GBASE-LR and 10 GBASE-ER |
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Network Connectors and media types |
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• RJ-45 (Registered Jack)
• F-Type
• ST (Straight Tip)
• SC (Subscriber Connector or Standard Connector)
• IEEE 1394 (FireWire)
• Fiber LC (Local Connector)
• MT-RJ (Mechanical Transfer Registered Jack)
• USB (Universal Serial Bus)
• RJ-11 (Registered Jack)
• RJ-45 (Registered Jack)
• F-Type
• ST (Straight Tip)
• SC (Subscriber Connector or Standard Connector)
• IEEE 1394 (FireWire)
• Fiber LC (Local Connector)
• MT-RJ (Mechanical Transfer Registered Jack)
• USB (Universal Serial Bus)
• Category 3, 5, 5e, and 6
• UTP (Unshielded Twisted Pair)
• STP (Shielded Twisted Pair)
• Coaxial cable
• SMF (Single Mode Fiber) optic cable
• MMF (Multimode Fiber) optic cable |
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Networking components |
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• Hubs
• Switches
• Bridges
• Routers
• Gateways
• CSU / DSU (Channel Service Unit / Data Service Unit)
• NICs (Network Interface Card)
• ISDN (Integrated Services Digital Network) adapters
• WAPs (Wireless Access Point)
• Modems
• Transceivers (media converters)
• Firewalls |
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Carrier speed, frequency, transmission type and topology |
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• 802.11 (Frequency hopping spread spectrum)
• 802.11x (Direct sequence spread spectrum)
• Infrared
• Bluetooth |
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Protocols and Standards |
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• OSI (Open Systems Interconnect) layers
• Hubs
• Switches
• Bridges
• Routers
• NICs (Network Interface Card)
• WAPs (Wireless Access Point) |
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Network protocols |
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• IPX / SPX (Internetwork Packet Exchange / Sequence Packet Exchange)
• NetBEUI (Network Basic Input / Output System Extended User Interface)
• AppleTalk / AppleTalk over IP (Internet Protocol)
• TCP / IP (Transmission Control Protocol / Internet Protocol) |
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IP (Internet Protocol) addresses (IPv4, IPv6) and Subnetting |
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• Class A, B and C
• private and public network addressing schemes |
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IP (Internet Protocol) addressing methods |
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• Static
• Dynamic
• Self-assigned (APIPA (Automatic Private Internet Protocol Addressing) |
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TCP / IP (Transmission Control Protocol / Internet Protocol) |
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• TCP (Transmission Control Protocol)
• UDP (User Datagram Protocol)
• FTP (File Transfer Protocol)
• SFTP (Secure File Transfer Protocol)
• TFTP (Trivial File Transfer Protocol)
• SMTP (Simple Mail Transfer Protocol)
• HTTP (Hypertext Transfer Protocol)
• HTTPS (Hypertext Transfer Protocol Secure)
• POP3 / IMAP4 (Post Office Protocol version 3 / Internet Message Access Protocol version 4)
• Telnet
• SSH (Secure Shell)
• ICMP (Internet Control Message Protocol)
• ARP / RARP (Address Resolution Protocol / Reverse Address Resolution Protocol)
• NTP (Network Time Protocol)
• NNTP (Network News Transport Protocol)
• SCP (Secure Copy Protocol)
• LDAP (Lightweight Directory Access Protocol)
• IGMP (Internet Group Multicast Protocol)
• LPR (Line Printer Remote) |
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Networking services and protocols |
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• 20 FTP (File Transfer Protocol)
• 21 FTP (File Transfer Protocol)
• 22 SSH (Secure Shell)
• 23 Telnet
• 25 SMTP (Simple Mail Transfer Protocol)
• 53 DNS (Domain Name Service)
• 69 TFTP (Trivial File Transfer Protocol)
• 80 HTTP (Hypertext Transfer Protocol)
• 110 POP3 (Post Office Protocol version 3)
• 119 NNTP (Network News Transport Protocol)
• 123 NTP (Network Time Protocol)
• 143 IMAP4 (Internet Message Access Protocol version 4)
• 443 HTTPS (Hypertext Transfer Protocol Secure) |
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WAN (Wide Area Networks) technologies |
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• Packet switching
• Circuit switching
• ISDN (Integrated Services Digital Network)
• FDDI (Fiber Distributed Data Interface)
• T1 (T Carrier level 1) / E1 / J1
• T3 (T Carrier level 3) / E3 / J3
• OCx (Optical Carrier)
• X.25 |
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Internet access technologies |
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• XDSL (Digital Subscriber Line)
• Broadband Cable (Cable modem)
• POTS / PSTN (Plain Old Telephone Service / Public Switched Telephone Network)
• Satellite
• Wireless |
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Remote access protocols and services |
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• RAS (Remote Access Service)
• PPP (Point-to-Point Protocol)
• SLIP (Serial Line Internet Protocol)
• PPPoE (Point-to-Point Protocol over Ethernet)
• PPTP (Point-to-Point Tunneling Protocol)
• VPN (Virtual Private Network)
• RDP (Remote Desktop Protocol) |
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Security protocols |
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• IPSec (Internet Protocol Security)
• L2TP (Layer 2 Tunneling Protocol)
• SSL (Secure Sockets Layer)
• WEP (Wired Equivalent Privacy) |
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Identify authentication protocols |
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• MS-CHAP (Microsoft Challenge Handshake Authentication Protocol), PAP (Password AuthenticationProtocol)
• RADIUS (Remote Authentication Dial-In User Service)
• Kerberos and EAP (ExtensibleAuthentication Protocol) |
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Network Implementation |
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• Server operating systems to access network resources
• UNIX / Linux / Mac OS X Server
• Netware
• Windows
• Appleshare IP (Internet Protocol) |
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VLANs (Virtual Local Area Networks) |
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• Extranets and Intranets |
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Fault Tolerance |
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• Power
• Link redundancy
• Storage
• Services |
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Disaster recovery |
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• Backup / restore
• Offsite storage
• Hot and cold spares
• Hot, warm and cold sites |
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Network Support and Network utility |
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• Tracert / traceroute
• ping
• arp
• netstat
• nbtstat
• ipconfig / ifconfig
• winipcfg
• nslookup / dig |
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Determine the impact of modifying, adding or removing network services |
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• DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name Service) and WINS (Windows Internet Name Service) for network resources and users. |
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Network problem and troubleshooting |
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1. Identify the symptoms and potential causes
2. Identify the affected area
3. Establish what has changed
4. Select the most probable cause
5. Implement an action plan and solution including potential effects
6. Test the result
7. Identify the results and effects of the solution
8. Document the solution and process |
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Course Duration: - 48 hours (week days and week end classes)
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